The Social Technologies Powering SXSW 2010

Originally published in MediaPost's Social Media Insider

 Soraya kyte

If you want to experience a petri dish of thousands of educated,
media savvy professionals and content producers actively using social
technologies as part of their daily life, come to Austin, Texas for South by
Southwest Interactive (SXSWi). This is the festival that essentially launched
Twitter in 2007 and Foursquare in 2009, and the expectations are always high
for what will break out here.

If some technology or tool breaks out in Austin, it has a chance
at mainstream adoption. If it doesn't, that's a bad sign if it's designed for
early adopters. Then again, if the tech is targeted toward a more mainstream
audience or different demographics than who's here, it still could be a major
hit (i.e., this isn't the place to launch the next Farmville). So what did the
festivalgoers use, and how did they use it?

What's hot:

Twitter: Not surprisingly,
this was the favorite communication channel here. Since 2007, it has remained a
powerful way for people to share their thoughts on sessions, say where they're
going, and see where their friends are. What it's not great for is discovering
relevant trending topics; who or what can top Justin Bieber? Twitter's local
breakouts are still too nascent to be useful, though that should change by SXSW
2011.

Foursquare: If you want
to know where friends are, this is a good place to start. Trending places
nearby tended to really show where people were. With the swarm mentality here,
it changed consumer behavior, driving people from one venue to the next based
on where everyone's friends were. And it only took one person in a group
checking Foursquare to herd their social circle.

Gowalla: A SXSW award winner
and an alternative to Foursquare, Gowalla only lets you check in somewhere in
your vicinity. If you're at a bar across town you can't go back and say where
you were an hour ago. This also makes it inherently more useful at an event
like this; you want to know where your friends are, not where they were. With
its headquarters in Austin, it's a favorite of locals. It has some great new
features too, like sharing photos from your location, though Whrrl has had that feature for a while.

Plancast: Plancast is built
around where you're going and what you're doing later, rather than what you're
doing now. This has the best shot at being the SXSW breakthrough, as early
adopters first checked it out in the weeks leading up to the event. I'm not
sold on Plancast yet, but it might take some time to appreciate its utility and
value. Between Facebook events and Twitter and Facebook status updates, I'm not
sure what void it's filling, but keep an eye on it, and I'll keep an open mind.

iPhone battery packs: Spare battery backs and instant chargers
have been critical. At every party there have been a few people hovering around
electrical outlets, and people here often have multiple devices to use a spare
when one dies. Some also make use of the iPod Touch given the accessible WiFi.
You'll also often hear the mantra, "ABC: Always Be Charging" (a
phrase I can hardly take credit for; geeks say it a lot here). Power cords are
the new cigarette lighters, though you can still make friends with the latter.

What's not:

QR codes: These 2D barcodes are on every badge, but I've seen
hundreds more instances of business card exchanges than mobile barcode scans.
That doesn't bode well for the near future of the codes in the U.S., though you
can't judge too much from this one failure. The deciding factor may have been
the application; business cards in particular remain efficient communication vehicles.

Bump: This is a popular
business-card- sharing application for the iPhone where you bump phones
together and share information. But it's another I never saw anyone use. A
friend said it's too buggy. Business cards are also perfectly interoperable,
compatible with every phone, operating system, and contact organizer.

MyTown: While it's one of the
biggest, most pioneering applications combining social media, location, and
gaming, it may be a little too cute for this crowd. The SXSW audience is also
more focused on using tools rather than playing games, especially since the
gaming element of MyTown isn't quite as social.

What else:

That's just a start. I love what Whrrl (noted earlier) is doing,
and you should try them out if you haven't yet. Hot
Potato
helps people organize around live events, which Plancast can do too,
but it's not fully baked yet. Stickybits
earned some raves (including from Kate
Miltner
, who reminded me of it) for attaching content to barcode stickers,
but it has many more hurdles than I can list here.  Lastly, I have to give
a personal hat tip to video platform Kyte,
which powered the video interviews I
ran on 360i's blog
, all recorded and broadcast from my iPhone.

There may not have been
some technological revolution this year, but many of these tools did help
people get from place to place, connect with each other, and express
themselves. That's exactly how they'll stay relevant.

5 thoughts on “The Social Technologies Powering SXSW 2010

  1. Hi David-
    I notice that my.SXSW, the official mobile app, isn’t mentioned. Did you get your hands on it? Thoughts?
    If done well, an event-specific app should add a lot of value for attendees – especially at something as big as SXSW.
    It’s not apples to apples, but to give a sense of where I’m coming from, here’s a short blog post describing how such an app could be used at a resort, for example: http://ow.ly/1niaX
    Thanks as always for the thoughtful content!
    -az

  2. David,
    Though I heard a lot about Plancast before SXSW, no one I know mentioned it in 5 days. It will be interesting to see how it moves forward. And, if “Please Rob Me” was about over sharing on where you are, just wait till “please kidnap me” gets your plan cast data… 🙂

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