Is Reality Broken?
originally published in MediaPost's Social Media Insider
– also, for more on the challenges with gamification, read the previous piece The Motivation Bubble
Is reality broken? I’ve been grappling with the idea ever since reading “Reality is Broken” by Jane McGonigal, who argues that games provide a better, more motivating version of life than reality. Almost inherent in her description of gameplay is the social component, as the vast majority of her examples involve games people play together — usually virtually.
Much of the book is enlightening, such as when McGonigal discusses how some real-world movements and daily routines have become more meaningful by judiciously incorporating game mechanics. Elsewhere, however, I found myself sulking over her vision of reality. Below are ten passages from McGonigal, followed by why they are so troubling:
1) “The real world just doesn’t offer up as easily the carefully designed pleasures, the thrilling challenges, and the powerful social bonding afforded by virtual environments. Reality doesn’t motivate us as effectively. Reality isn’t engineered to maximize our potential. Reality wasn’t designed from the bottom up to make us happy. And so, there is a growing perception in the gaming community: Reality, compared to games, is broken.”
Why must we always be happy? This is part of a bigger social problem. Sprinkles Cupcakes was designed from the ground up to make us happy, but it’s a bad idea to eat there daily. Filling out timesheets isn’t fulfilling, but I can put my happiness on hold briefly to support my colleagues.
2) “We are starving, and our games are feeding us.”
Games often feed us empty calories.
3) “Games make us happy because they are hard work that we choose for ourselves, and it turns out that almost nothing makes us happier than good, hard work.”
It’s twisted logic to call gaming the opposite of depression. Gaming isn’t the same as actual work. The purpose matters. Saving a fictitious planet is different from supporting a family.
4) “We’re much happier enlivening time rather than killing time.”
Playing games doesn’t always enliven time. It’s often a drug hit or cheap thrill compared to fulfillment from doing something meaningful.
5) “Compared with games, reality is depressing. Games focus our energy, with relentless optimism, on something we’re good at and enjoy.”
This statement is depressing. How does one get out of bed in the morning thinking like this?
6) “…Beyond a certain playing threshold—for most gamers, it seems to be somewhere around twenty hours a week—they start to wonder if they’re perhaps missing out on real life.”
It’s hardly shocking, but that is a high threshold to trigger gamer’s remorse.
7) “Gamers, without a doubt, are reinventing what we think of as our daily community infrastructure. They’re experimenting with new ways to create social capital, and they’re developing habits that provide more social bonding and connectivity than any bowling league ever could.”
Bowling is a sport — a physical activity that brings people together face to face. Similarly, my Madden NFL prowess does not give me more social capital than Eli Manning.
8) “…It’s no accident that Halo players are so inclined toward collective efforts. It’s the direct result of the game’s epic, and awe-inspiring, aesthetic. Today’s best game designers are experts at giving individuals the chance to be a part of something bigger…”
Collective efforts are not inherently positive. Nazi Germany, the Cultural Revolution, and Al Qaeda all offered ways for people to be part of a larger movement.
9) “Jean M. Twenge, a professor of psychology and the author of Generation Me, has persuasively argued that the youngest generations today—particularly anyone born after 1980—are, in her words, ‘more miserable than ever before.’”
Aren’t these the people who have grown up playing digital games?
10) “How would it feel to get constant, real-time positive feedback in our real lives, whenever we’re tackling obstacles and working hard? Would we be more motivated? Would we feel more rewarded? Would we challenge ourselves more?”
If we got a “like” or “+1” for everything we did, we’d start setting expectations too high. Did you ever post something on Facebook you were sure would be “liked” a lot but was largely ignored? It’s a brief letdown, and too many such disappointments can add up if one tries too hard to get a response.
Despite the critiques, there’s plenty to love in the book. Consider one of her conclusions: “We have to be thoughtful about where and when we apply game-like feedback systems. If everything in life becomes about tackling harder challenges, scoring more points, and reaching higher levels, we run the risk of becoming too focused on the gratifications of positive feedback. And the last thing we want is to lose our ability to enjoy an activity for its own sake.”
I could like, +1, tweet, pin, tumble and stumble that passage. I could send McGonigal a digital or physical sticker commending it. I could create a badge for her website. None of that, I hope, remotely approaches that feeling of accomplishment she must have savored when releasing her idea to the world.