Customer Service Flubs, Gaffes, and Blunders Mobile Travel TripIt’s Questionable Billing Practices Tarnish Travel App I've been a big fan of TripIt for years, logging more than 292,000 miles of trips through the travel service that organizes travel plans into useful itineraries easily accessible via mobile devices. My enthusiasm for them was greatly diminished though recently due to their billing practices and clear lack of understanding why what they&39;re doing […] Written by David Berkowitz January 23, 2012November 26, 2020