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Year: 2023

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The 9 Stages of Coping with Client Loss

How to manage when it all falls apart Brought to you by: BlueDot’s AI-powered Google Meet assistant—————————————————- It’s a rare Monday column. I fell behind on getting this right for Friday, and I’ll just publish this one before the end of the year. Working for yourself or running your own business? Losing a client can be […]
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  1. Marketing
  2. Media
  3. Search Engine Marketing
  4. Technology
  5. Trends

3 LinkedIn LifeHacks

How to use and find your voice where it counts Brought to you by: WorkReduce’s New Workforce Agility Report—————————————————- I’ve been spending more of my time and energy on LinkedIn lately. It’s more productive and less toxic than other platforms, and it often leads me to connect or reconnect with wonderful humans. It’s not all perfect. […]
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  1. Artificial Intelligence
  2. Emerging Media
  3. Innovation
  4. Marketing
  5. Media
  6. Research
  7. Technology
  8. Tools and Tips

Your AI Reading List

Brought to you by: Compete Week—————————————————- I’m writing this from Austin, where I was been speaking at the HGS Build for the Future Summit. It’s both fun and humbling to feel like such a novice in a room full of brilliant folks tackling customer experience (CX) challenges or applying their other areas of expertise. I made […]
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  1. Advertising
  2. Campaigns
  3. Columns
  4. Conferences and Events
  5. In the Press
  6. Marketing
  7. Trends

Imagining the Ad Week Unconference

  How could we make Advertising Week more interactive and inclusive? Brought to you by: Compete Week—————————————————- The Unconference Banner, created with DALL-E 3 Happy Advertising Week, everyone. And Happy Tech Week. And Happy Ad Tech Week.The first two did take place in New York City this week. The third is made up. Ad Tech Week […]
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  1. Blogging
  2. Newsletter
  3. Personal
  4. Social Action
  5. Social Media

Ditching my X

  It isn’t Twitter anymore Brought to you by: Ramp (“spending made smarter”)—————————————————- The Hamas terrorist attacks against Israel upended the nation, region, and world in all kinds of devastating ways. While I stand with the victims of terrorist attacks, I have a hard enough time making sense of topics like marketing and AI, so the Middle […]
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  1. Arts and Entertainment
  2. Blogging
  3. Community
  4. Conferences and Events
  5. Culture
  6. Newsletter
  7. Personal
  8. Professional
  9. Social Action
  10. Social Media

Beach Manors and Manners

  How polite are you to your AI? Brought to you by: Ramp (“spending made smarter”)—————————————————- Pardon me.I’m working on my manners with you. And I should apologize, as between my sermon the week before and this edition, I’ve spent the past week in St. Louis awaiting the opening of “Dr. Ride’s American Beach House” at the […]
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  1. Artificial Intelligence
  2. Blogging
  3. Innovation
  4. Newsletter
  5. Professional
  6. Research
  7. Search Engine Marketing
  8. Technology
  9. Trends

Putting the “AI” in “Rabbi”

  Brought to you by: Ramp (“spending made smarter”)—————————————————- Putting the “AI” in “Rabbi” In the beginning, if you wanted to compare humans and humankind to another category, you’d likely go in one of two directions. They’re spelled out, conveniently, in a single biblical verse. Here’s 1:26 (per JPS, “The Contemporary Torah”): “And God said, ‘Let us make humankind […]
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  1. Artificial Intelligence
  2. Campaigns
  3. Culture
  4. Innovation
  5. Newsletter
  6. Professional
  7. Research
  8. Search Engine Marketing
  9. Technology
  10. Tools and Tips
  11. Trends

Hungry for an AI Sandwich?

  Brought to you by: Ramp (“spending made smarter”)—————————————————- Robopig, via Ideogram “What ingredients would you put in an AI sandwich?” That’s what David Brown, Knotch’s Head of Strategy, asked me during a webinar this week, which you can find on YouTube. I said, and I’m paraphrasing both of us David B’s here, “With apologies to the vegans […]
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