fbpx

Customer Service

  1. Advertising
  2. Arts and Entertainment
  3. Blogging
  4. Campaigns
  5. Columns
  6. Community
  7. Conferences and Events
  8. Culture
  9. Customer Service
  10. Emerging Media
  11. In the Press
  12. Innovation
  13. Jobs
  14. Marketing
  15. Media
  16. Mobile
  17. Newsletter
  18. Personal
  19. Professional
  20. Public Relations
  21. Research
  22. Search Engine Marketing
  23. Shopping and Retail
  24. Social Action
  25. Social Media
  26. Technology
  27. Tools and Tips
  28. Trends
  As I first wrote this, I was returning from a dinner event celebrating the anniversary of a friend’s PR firm. Then, I went on Twitter and saw news story after news story about changes that will affect people’s lives. Those changes are unfolding as I write this now. Twitter sometimes seems like it’s all about […]
  1. Blogging
  2. Books
  3. Campaigns
  4. Columns
  5. Community
  6. Conferences and Events
  7. Culture
  8. Customer Service
  9. Health and Science
  10. Marketing
  11. Mobile
  12. Newsletter
  13. Personal
  14. Public Relations
  15. Research
  16. Social Action
  17. Social Media
  Allow me to atone as last week’s holiday and some other obligations delayed this missive’s publication. It’s still a piece I wanted to share. Writing this as I wrapped the Day of Atonement holiday, known in Hebrew as Yom Kippur, I expected to use the column as an excuse to revisit the marketing sins […]
  1. Advertising
  2. Arts and Entertainment
  3. Blogging
  4. Books
  5. Campaigns
  6. Columns
  7. Community
  8. Conferences and Events
  9. Customer Service
  10. Emerging Media
  11. Health and Science
  12. In the Press
  13. Innovation
  14. Marketing
  15. Media
  16. Mobile
  17. Newsletter
  18. Professional
  19. Research
  20. Search Engine Marketing
  21. Social Action
  22. Social Media
  23. Technology
  24. Tools and Tips
  25. Trends
  “A cat and a dog pooping on a book that is pink.” Sure, maybe it wasn’t the best idea to let my eight-year-old sit down with me late at night and burn through my first batch of search credits on Dall-E 2, OpenAI’s AI-powered image generation app. And yet… I combed through my search results.­­ […]
  1. Blogging
  2. Books
  3. Campaigns
  4. Columns
  5. Community
  6. Conferences and Events
  7. Customer Service
  8. Emerging Media
  9. In the Press
  10. Innovation
  11. Jobs
  12. Marketing
  13. Media
  14. Mobile
  15. Newsletter
  16. Professional
  17. Public Relations
  18. Research
  19. Search Engine Marketing
  20. Social Media
  21. Technology
  22. Tools and Tips
  23. Trends
  I was away last week at a conference where I wasn’t speaking or blogging or Instagramming. Yes, really. It was an unusual treat for me, as it was a rare opportunity where I could focus on professional development. The event was the Global Member Meeting for Forrester’s Analyst Relations Council, a peer networking and edution group […]
  1. Advertising
  2. Books
  3. Campaigns
  4. Conferences and Events
  5. Customer Service
  6. Emerging Media
  7. In the Press
  8. Innovation
  9. Jobs
  10. Marketing
  11. Media
  12. Mobile
  13. Newsletter
  14. Professional
  15. Search Engine Marketing
  16. Social Action
  17. Technology
  18. Trends
A colleague who I worked with last year shared a brutal post this week about triple-digit layoffs at the old ranch. Coincidentally, I was already working on this post that’s a round-up of resources that may be helpful. I’m hoping you, dear reader, aren’t in such a situation as the one my former colleagues face right now. […]
  1. Advertising
  2. Campaigns
  3. Columns
  4. Customer Service
  5. Emerging Media
  6. Flubs, Gaffes, and Blunders
  7. In the Press
  8. Innovation
  9. Jobs
  10. Marketing
  11. Media
  12. Mobile
  13. Newsletter
  14. Research
  15. Social Action
  16. Tools and Tips
  17. Trends
  I was going to name this edition “The Worst Best Take on Ad Fraud Ever” because it might live up to the title, but then I got a better one. I also considered “A Modest Proposal for Ad Fraud.” That will make sense shortly. As someone who almost never drinks alcohol on flights (correlation: […]
  1. Blogging
  2. Columns
  3. Community
  4. Culture
  5. Customer Service
  6. Food and Drink
  7. Media
  8. Newsletter
  9. Personal
  10. Public Relations
  11. Shopping and Retail
  12. Social Action
  I thought I was done joining any Zoom calls after normal business hours. But I made an exception for one, namely because it featured a marketer who I wanted to learn more about: my namesake. Yes, this David Berkowitz (not that David Berkowitz) was on a Zoom call that featured David Berkowitz (not that David […]
  1. Customer Service
  2. Flubs, Gaffes, and Blunders
  3. Mobile
  4. Travel
I've been a big fan of TripIt for years, logging more than 292,000 miles of trips through the travel service that organizes travel plans into useful itineraries easily accessible via mobile devices. My enthusiasm for them was greatly diminished though recently due to their billing practices and clear lack of understanding why what they&39;re doing […]
Want to get all the updates in your inbox?

Want to get all the updates in your inbox?

Get the Serial Marketer Weekly​

Categories

Archives

Join our community that brings global marketers together!

Join our community that brings global marketers together!

Every month, dozens of others join and add to the success stories of professionals who find business partners, save time vetting technologies, meet inspiring people, and learn new ideas that help them further excel in their roles and careers.