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Brought to you by: IndeCollective (save $1K on their bootcamp)—————————————————- Google vs. Google (via Microsoft Copilot / Dall-E 3, ironically I was wrong. And I was right. And I was right for the wrong reasons. In November 2012, I wrote in Ad Age about how Google was disrupting itself. In one of the ballsier predictions I’ve ever written, one […]
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Brought to you by: AI Marketing Tools to Save You💰 & ⏰—————————————————- Here’s a roundup of what’s been going on and what’s ahead this past week. First off, next week, I’m trying something new and giving a paid talk on AI marketing tools. It’s a showcase of so much of the great tech and a lot of […]
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How to use and find your voice where it counts Brought to you by: WorkReduce’s New Workforce Agility Report—————————————————- I’ve been spending more of my time and energy on LinkedIn lately. It’s more productive and less toxic than other platforms, and it often leads me to connect or reconnect with wonderful humans. It’s not all perfect. […]
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Brought to you by: Compete Week—————————————————- I’m writing this from Austin, where I was been speaking at the HGS Build for the Future Summit. It’s both fun and humbling to feel like such a novice in a room full of brilliant folks tackling customer experience (CX) challenges or applying their other areas of expertise. I made […]
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  Brought to you by: Ramp (“spending made smarter”)—————————————————- Putting the “AI” in “Rabbi” In the beginning, if you wanted to compare humans and humankind to another category, you’d likely go in one of two directions. They’re spelled out, conveniently, in a single biblical verse. Here’s 1:26 (per JPS, “The Contemporary Torah”): “And God said, ‘Let us make humankind […]
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  Brought to you by: Ramp (“spending made smarter”)—————————————————- Robopig, via Ideogram “What ingredients would you put in an AI sandwich?” That’s what David Brown, Knotch’s Head of Strategy, asked me during a webinar this week, which you can find on YouTube. I said, and I’m paraphrasing both of us David B’s here, “With apologies to the vegans […]
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  Brought to you by: Ramp (“spending made smarter”)—————————————————- I published a book under my name on Amazon this week. I haven’t read it, but it looks pretty good. I did spend a whole hour working on it. AI did almost everything itself, including writing every word of the book’s 150 pages. It just doesn’t come with that […]
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Brought to you by: Beehiiv—————————————————- I was sitting in a brainstorm with a client when we started discussing best practices for creating a certain kind of campaign. We knew we’d have to document them. I considered this a good occasion to multitask, firing up Google Docs and testing out a new Google Labs feature that lets you give […]
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