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Your AI Reading List

Brought to you by: Compete Week—————————————————- I’m writing this from Austin, where I was been speaking at the HGS Build for the Future Summit. It’s both fun and humbling to feel like such a novice in a room full of brilliant folks tackling customer experience (CX) challenges or applying their other areas of expertise. I made […]
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  9. Trends

Putting the “AI” in “Rabbi”

  Brought to you by: Ramp (“spending made smarter”)—————————————————- Putting the “AI” in “Rabbi” In the beginning, if you wanted to compare humans and humankind to another category, you’d likely go in one of two directions. They’re spelled out, conveniently, in a single biblical verse. Here’s 1:26 (per JPS, “The Contemporary Torah”): “And God said, ‘Let us make humankind […]
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Hungry for an AI Sandwich?

  Brought to you by: Ramp (“spending made smarter”)—————————————————- Robopig, via Ideogram “What ingredients would you put in an AI sandwich?” That’s what David Brown, Knotch’s Head of Strategy, asked me during a webinar this week, which you can find on YouTube. I said, and I’m paraphrasing both of us David B’s here, “With apologies to the vegans […]
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  2. Books
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(A)I Wrote a Book

  Brought to you by: Ramp (“spending made smarter”)—————————————————- I published a book under my name on Amazon this week. I haven’t read it, but it looks pretty good. I did spend a whole hour working on it. AI did almost everything itself, including writing every word of the book’s 150 pages. It just doesn’t come with that […]
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What’s Up, Docs?

Brought to you by: Beehiiv—————————————————- I was sitting in a brainstorm with a client when we started discussing best practices for creating a certain kind of campaign. We knew we’d have to document them. I considered this a good occasion to multitask, firing up Google Docs and testing out a new Google Labs feature that lets you give […]
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  1. Arts and Entertainment
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The Sound and the Fury

Brought to you by: A stealth startup seeking your feedback—————————————————- Voice cloning is here. Another one of Pandora’s boxes is open. I shared a post about this earlier this week on LinkedIn: “I just created my very own voice clone in just 5 minutes using only 30 seconds of audio, all thanks to PlayHT. Click the link to listen, and […]
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The Claude and I

  Brought to you by: BuyerGenomics—————————————————-Last week I published a column digesting insights from the thought-provoking book 4000 Weeks. What I didn’t reveal is that the piece was co-written with Claude, an artificial intelligence writing assistant created by Anthropic. Yes, I enlisted Claude’s algorithmic assistance to collaborate on the column. Now that it’s out there, I wanted […]
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Threads

  Brought to you by: BuyerGenomics—————————————————- A brief thread: Threads is just enough like Twitter to be familiar, but without any of the weirdness that endeared it to its earlier users. Threads is like when a kid is gifted a sports car on their 17th birthday instead of saving up for a used sedan. The kid with […]
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Bicoastal Llamas & Strange Tales of AI

  Brought to you by: this survey!—————————————————- Three llamas walk into a bar. The bartender looks at them and says, “You guys must be here for the comedy night, huh?” The first llama says, “No, we’re here for the karaoke.” The second llama says, “No, we’re here for the trivia.” The third llama shakes his head and […]
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