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Brought to you by: IndeCollective (save $1K on their bootcamp)—————————————————- Generated by Microsoft Copilot “So now I know when people say they’re going to therapy in Brooklyn, they mean a wine bar.” That’s a zinger I wrote in my notebook while speaking on a panel, Demystifying AI, with the Brooklyn Chamber of Commerce this week.  I wrote it […]
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How to manage when it all falls apart Brought to you by: BlueDot’s AI-powered Google Meet assistant—————————————————- It’s a rare Monday column. I fell behind on getting this right for Friday, and I’ll just publish this one before the end of the year. Working for yourself or running your own business? Losing a client can be […]
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Brought to you by: Compete Week—————————————————- I’m writing this from Austin, where I was been speaking at the HGS Build for the Future Summit. It’s both fun and humbling to feel like such a novice in a room full of brilliant folks tackling customer experience (CX) challenges or applying their other areas of expertise. I made […]
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  Brought to you by: Ramp (“spending made smarter”)—————————————————- Robopig, via Ideogram “What ingredients would you put in an AI sandwich?” That’s what David Brown, Knotch’s Head of Strategy, asked me during a webinar this week, which you can find on YouTube. I said, and I’m paraphrasing both of us David B’s here, “With apologies to the vegans […]
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  Brought to you by: Ramp (“spending made smarter”)—————————————————- I published a book under my name on Amazon this week. I haven’t read it, but it looks pretty good. I did spend a whole hour working on it. AI did almost everything itself, including writing every word of the book’s 150 pages. It just doesn’t come with that […]
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Brought to you by: A stealth startup seeking your feedback—————————————————- Voice cloning is here. Another one of Pandora’s boxes is open. I shared a post about this earlier this week on LinkedIn: “I just created my very own voice clone in just 5 minutes using only 30 seconds of audio, all thanks to PlayHT. Click the link to listen, and […]
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  Brought to you by: BuyerGenomics—————————————————-Last week I published a column digesting insights from the thought-provoking book 4000 Weeks. What I didn’t reveal is that the piece was co-written with Claude, an artificial intelligence writing assistant created by Anthropic. Yes, I enlisted Claude’s algorithmic assistance to collaborate on the column. Now that it’s out there, I wanted […]
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  Brought to you by: this survey!—————————————————- Three llamas walk into a bar. The bartender looks at them and says, “You guys must be here for the comedy night, huh?” The first llama says, “No, we’re here for the karaoke.” The second llama says, “No, we’re here for the trivia.” The third llama shakes his head and […]
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