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jeremiah owyang

  1. Social Media

Conversation Analysts: Comparing Social Media to Search

Colleague Kelly McCoy Williams sent me a great story in the Chicago Tribune about “conversation analysts,” which features friend and blogger Jeremiah Owyang. The article writes: For consumers, social media “gives them an opportunity to tell us exactly what they want and what’s important to them in an uninhibited environment,” Andy Markowitz, Kraft’s director of […]
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