From “Fired” to “Hired”

As you discovered here first, I did in fact fire myself from my own consultancy. At the time, I couldn’t say what was ahead. While the papers were signed, all I could note in the release was: As for Mr. Berkowitz’s career post-Serial Marketer, he anticipates making an announcement before the end of the year. […]

David Berkowitz Fires Himself from Serial Marketer

FOR IMMEDIATE RELEASE NEW YORK, Dec. 2, 2016 /Newswire-USNewswire/ — David Berkowitz, principal of Serial Marketer, has fired himself, effective immediately. Mr. Berkowitz will continue publishing Serial Marketer’s blog and newsletter, but business operations are now winding down, with remaining projects to be completed in the coming weeks. “David Berkowitz was, to be totally honest, […]

Multiple Metrics for Measuring Chatbots

Originally published in Advertising Age About 20 years ago, marketers started adopting metrics for online advertising that remain commonplace today. About 10 years ago, The same thing happened when the advent of smartphones spurred the rise of mobile marketing. As conversational commerce takes off, this is happening again because of automated conversational software known as […]

How Bots Will Change Humanity

Originally published in The Indian Economist Our global society is entering an era of conversational commerce. We need to start paying attention to who we will be having these conversations with, as any different direction can have sweeping ramifications. Conversational commerce, a term coined by Uber’s Chris Messina, refers to how transactions are increasingly started and […]